4 Signs That You Need an Email Ticketing System

Category: Computers

An email ticketing system assists you in converting client emails to tickets and compiling and organizing them in a single location, ensuring that no customer issue goes overlooked. It allows you to automate activities, set up a workflow and SLA rules, and track how many emails arrive and how many answers are sent. A detailed checklist to assist you in determining whether or not you require an email ticketing system.