In the previous blog post, we have read what Six Sigma is and how it can help the insurance industries in aiming for Operational Excellence. We have also come to an understanding of how Vantage Agora provides value to customers using Six Sigma measures. “Harsha, I hear you and understand the value in six sigma. But how do I implement it in my organization?” The way to implement Six Sigma is simple. 1. Just ensure that every process records every error that occurs in the system. 2. Then, make sure that the performance of your people are measured by using these errors as a basis. 3.Then, calculate the Six Sigma rating for each process . Use these Six Sigma numbers as a judgment mechanism for each process. 4. Talk, track and teach about the value of these numbers to the entire organization. “Great! But how am I gonna to able to track all these processes and ensure proper communication?” We track all our processes through our Club VA product. Club VA helps achieve Operational Excellence by tracking, monitoring and learning through Six Sigma measures. In the next article, we will talk about how we can improve operational efficiency using Club VA to implement Six Sigma.
Topics
