Salesforce Customer 360 : Overview

Category: Technology

It is because we are living in a world where everything functions as per the demand of the customers. They require companies to offer them a personalized experience that too in a digital format. Previously, enterprises found it difficult to cope up with the desire of their customers. It happened because of the presence of the traditional software systems that although were more familiar, yet severely affect the sales procedure that in turn, presented an incomplete customer profile.